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The PTV xCluster Server divides existing orders or customer calls into homogeneous territories. This is particularly useful for customers who are called upon several times within the planning period. The groups are put together using the geographical regiion and other criteria such as the call duration so that a perfect utilisation of personnel and fleet with an optimum customer call frequency is achieved.
PTV xCluster Server creates clusters that fulfil two goals:
Example trip planning:
A two-week plan consists of ten day trips (two weeks with five business days each). PTV xCluster Server will split up all the customer calls scheduled for these two weeks into ten clusters - one cluster per day trip. Afterwards it considers visiting patterns during the week (e.g. Monday and Thursday) and across several weeks (e.g. every 14 days). The clusters are beeing created in a way that each call is assigned to one, and only one, cluster. That means if customers are visited twice a week, they will be assigned to four different clusters in our example. Once the clusters are generated, the ideal sequence of stop-off points can be determined with the PTV xTour Server.