Search found 20 matches

Go to advanced search

by columbs
Thu Jun 29, 2017 2:09 pm
Forum: PTV xTourServer
Topic: USECASE service technicians
Replies: 6
Views: 10930

Re: USECASE service technicians

Hello Bernd, I would tend to similar solution as proposed by Joost. Instead of assigning a single post code (PLZ) I would define post code areas for each vehicle. Are the vehicle areas overlapping? If not: you can assigne for each order exacly one area number, if yes: you can use the category approa...
by columbs
Wed Jun 28, 2017 2:11 pm
Forum: PTV xTourServer
Topic: Manually overriding the start time of a tour
Replies: 6
Views: 11165

Re: Manually overriding the start time of a tour

Hi Bernd,
thank you very much!
regards,
Sebastiano
by columbs
Wed Jun 28, 2017 11:19 am
Forum: PTV xTourServer
Topic: use weak time windows
Replies: 5
Views: 6169

use weak time windows

Hello everybody, is it possible to use weak time windows in xTour server? I mean: I have 10 customers to deliver from 14:00 till 16:00 (hard time windows), but I could in some case also deliver till 17:00, if no feasible solution can be found. I that case I want to minimise the use of the tolerance ...
by columbs
Wed Jun 28, 2017 11:13 am
Forum: PTV xTourServer
Topic: Manually overriding the start time of a tour
Replies: 6
Views: 11165

Re: Manually overriding the start time of a tour

Hello everyone, is it possible to set a "preferable" starttime of a tour, when I plan it without any inputplan? Is it only possible to set as hard restiction by adjusting the availability of the vehicle? Example: Vehilce 1 is in general available from 5:00 till 22:00, but if I want to star...
by columbs
Tue May 16, 2017 8:34 am
Forum: PTV xTourServer
Topic: HOW TO consider incompatible products in tour planning
Replies: 3
Views: 7511

Re: HOW TO consider incompatible products in tour planning

Hello Bernd, thank you for your explanation. We want to implement this solution in order to solve a usecase, and I have made some experiments on the rawrequestrunner. In the request I have 4 orders with product 1 and 3 orders with product 2. When I set productincompatibility "NOT_AT_SAME_TIME&q...
by columbs
Fri Mar 03, 2017 3:15 pm
Forum: PTV xServer INTERNET (Admin=OH,SM)
Topic: 500 - Internal server error.
Replies: 4
Views: 45580

Re: 500 - Internal server error.

Hello Oliver,
thank you for your response.
We have implemend the solution using jobs and it works so far. :)

regards,
Sebastiano
by columbs
Tue Feb 28, 2017 3:34 pm
Forum: PTV xServer INTERNET (Admin=OH,SM)
Topic: 500 - Internal server error.
Replies: 4
Views: 45580

Re: 500 - Internal server error.

I have an update.
It seems that the issue of 3 minutes cannot be solved/changed. The solution seems to be to use asynchronous planing (i.e. startPlanBasicTours in our case).

Could you confirm that?

Thank you in advance.
by columbs
Tue Feb 28, 2017 2:56 pm
Forum: PTV xServer INTERNET (Admin=OH,SM)
Topic: 500 - Internal server error.
Replies: 4
Views: 45580

500 - Internal server error.

Hello everyone, we have been using the xTour Internet for a few month. We have got an account for https://xtour-eu-n-test.cloud.ptvgroup.com/ We noticed that if we send a big request to xTour we get the following after more or less 3 minutes. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict/...
by columbs
Mon Feb 27, 2017 10:28 am
Forum: PTV xTourServer
Topic: Balancing doesn't work
Replies: 11
Views: 25335

Re: Balancing doesn't work

Hello Bernd, we have also experienced some troubles with balacing params. The issue is the following, we have a planning input with: - 127 orders (of type AB) - 5 vehicles when I use the standard params, I can schedule all 127 orders by using only 4 vehicles. since my gaol ist to use all 5 available...
by columbs
Tue Feb 14, 2017 12:28 pm
Forum: PTV xServer INTERNET (Admin=OH,SM)
Topic: create/use own routing profile
Replies: 3
Views: 11348

Re: create/use own routing profile

Hello Marco,

thnk you very much. The solution via snipped sounds good! :)
regards,
Sebastiano

Go to advanced search