PTV Group - Logistics Forum

Hello Bernd,
thank you very much for the explanation!

Best regards,
Sebastiano

Hello Bernd, I guess I have found a possible explanation. We use following URL: https://xtour-eu-n-test.cloud.ptvgroup.com/pages/runRequest.html for some reason we have two accounts (one test and one prod?). both have the same username, but they have different passwords. My supposition is that DiMa ...

Hello everybody, is it possible to create own routing profile for the xTour Internet? Or are we allowed to use only the standard profiles (dimaCar, dimaTruck, ... )? We want to define allowed countries as described here: http://xserver.ptvgroup.com/forum/viewtopic.php?f=6&t=339&p=1089&hi...

Hello everybody, we are using the xTour server on the internet and with the same request (via raw request runner) we get sometimes totalTourPeriod="39208" (i.e. ~10 hours) and sometimes totalTourPeriod="49028" , i.e. ~14 hours . If I run the request on my local xTour server, and ...

Hi Bernd,

thank you very much for your help!
Your hint about violated chain helps us a lot!

Best regards,
Sebastiano

Hello Joost,

I have attached the support package including request and response from our local xtour server. (But our Program use the xServer Internet, we use the local xTour only for debugging).

Regards,
Sebastiano

Hi Joost, I should have uploaded the file now. I had to compress the file because it is not allowed to attach .xml files. About converting the orders from TransportAB to TransportDepot, why is this needed? I'm not seeing a direct need for this in your use case you described up till now. I (and our d...

Hi Joost, I have celebrated our triumph a bit too early. :cry: We have got a case, where xTour cannot insert an additional order to the trip and we don't understand the reason. could you please help us? See Request in the attachment. I have made also following test: I have converted all order from t...

Hi Joost, sorry for my late answer, we had to left this topic frozen for a while. Many thanks for your detailed answer! We have already implemented the case 1 and it seems to work great. I havn't tested case 2, but in theory it must work. I'll say , when we will implement this use case (probably in ...

Hi everybody, I have a question about a basic use case (at leat for those that are familiar with PTV smartour or Intertour). 1. how can I add an order (or several orders) to an existing trip without changing the actual sequence of the stops? 2. additionaly, how can ensure that no new stops is planne...