Error - findAddresses() functionality is not supported...

deals with geocoding and reverse geocoding

Error - findAddresses() functionality is not supported...

Postby Karol.Korol » Thu Apr 27, 2017 6:17 am

Hi,
Recently, after returning from vacation, I tested my findAddresses web API. Before making any changes to the API, I wanted to make sure everything was working properly. It turned out that it worked before but now server returned an error:
ErrocKey: 1002
ErrorMessage: findAddresses() functionality is not supported by this server
ClassName: com.ptvag.xserver.xlocate.XLocateException

Of course, the first thing I did, was ask the co-workers if something was changed at PTV - everyone said they did not change anything (somehow I do not believe it).

Thank you in advance for your help.
Last edited by Karol.Korol on Thu Apr 27, 2017 7:08 am, edited 1 time in total.
--
Best regards,
Karol Korol
.NET Developer
karol.korol@4ls.pl

4LS sp. z o.o.
Złotniki, ul.Obornicka 52
62-002 Suchy Las, PL
http://www.4ls.pl
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Re: Error - findAddresses() functionality is not supported..

Postby Bernd Welter » Thu Apr 27, 2017 6:51 am

Hello Karol,

as this is a standard support issue I beg you to create a ticket via standard support.

Best regards Bernd
Bernd Welter
Manager Technical Consulting & Requirement Engineering
Senior Technical Consultant Developer Components
PTV GROUP - Germany

https://www.youtube.com/channel/UCgkUli9yGf0gwTDdxbMZ-Kg
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Re: Error - findAddresses() functionality is not supported..

Postby Bernd Welter » Fri Apr 28, 2017 11:06 am

Please check your license: the error mentioned in the post occurs e.g. if the license.ptv doesn't enable batch processing.
Another potential cause to be checked (but probably not this time): is geocoding in general supported? (xlocate.mode=7 enables 1+2+4)
  • 1 = geocoding
  • 2 = reverse geocoding
  • 4 = poi search
Those values have to be checked with a bitwise OR.

Did you also use the batch version of findAddress before your holiday?

Best regards Bernd
Attachments
license.png
xlocate.batch=true enables batch processing
Bernd Welter
Manager Technical Consulting & Requirement Engineering
Senior Technical Consultant Developer Components
PTV GROUP - Germany

https://www.youtube.com/channel/UCgkUli9yGf0gwTDdxbMZ-Kg
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Bernd Welter
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