we have been using the xTour Internet for a few month. We have got an account for https://xtour-eu-n-test.cloud.ptvgroup.com/
We noticed that if we send a big request to xTour we get the following after more or less 3 minutes.
- Code: Select all
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>500 - Internal server error.</title>
<div id="header"><h1>Server Error</h1></div>
<h2>500 - Internal server error.</h2>
<h3>There is a problem with the resource you are looking for, and it cannot be displayed.</h3>
As temporary solution we have set availableMachineTime="120" ( at the beginning we have set availableMachineTime="150", but in some case like balancing plan isn't enough, see similar case here:
my questions are: is it possible to get more resource for xServer internet? Is it a difference between the test and the prod account?
I ask also in order to know if for us it would be better to have a local xTour server or not.
Thank you in advance and best regards from Berne,