Search found 6 matches

by IAH
Thu Apr 25, 2024 11:33 am
Forum: PTV xTourServer
Topic: Groups Orders
Replies: 2
Views: 206

Re: Groups Orders

Hi Bernd,

Perfect! thank you for your quick support!
by IAH
Thu Apr 25, 2024 9:27 am
Forum: PTV xTourServer
Topic: Groups Orders
Replies: 2
Views: 206

Groups Orders

Hi Experts! Recently we have this requirement from our customer: We have Lead Orders and Suborders that we can consider a group of orders for the same location, but that must be executed by different technicians at the same time. Situation is for example, we must plan 2 Orders with opening intervals...
by IAH
Wed Mar 20, 2024 10:05 am
Forum: PTV xTourServer
Topic: Break Location
Replies: 5
Views: 2374

Re: Break Location

Hi Bernd, Thank you so much for your answer. You are totally right, but my question about system behavior was precisely because I did not think adding it as input plan but only create a unique combination of equipments (required from only fake Demand and available only for the technician of the brea...
by IAH
Wed Mar 20, 2024 9:31 am
Forum: PTV xTourServer
Topic: Preferred Postal Codes
Replies: 1
Views: 386

Preferred Postal Codes

Hi experts, Our customer wants to assign "preferred" postal codes to technicians in order to assign them the Orders located in those preferred postal codes, if possible. As "Preferred" is a really non-accurate word my plan is to: Trigger xTour with Postal code of Demand as 1 of t...
by IAH
Tue Mar 19, 2024 4:44 pm
Forum: PTV xTourServer
Topic: Break Location
Replies: 5
Views: 2374

Re: Break Location

Perfect, thank you so much! My worries with the planning are with this case: Working Hours: 8 to 16 for example Fake demand: from 8:15 to 10:00. How the system will behave if from Start Location of the technician there is no time enough to reach the location of the demand? Will it assign it with a v...
by IAH
Tue Mar 19, 2024 2:45 pm
Forum: PTV xTourServer
Topic: Break Location
Replies: 5
Views: 2374

Break Location

Hi Experts, Our customer is wants to create absences linked to a Location. So for example working hours are from 08:00 to 16:00 but technician has a doctor appointment from 11:00 to 12:00. Is there any direct way to assign a location for a Break? I thought about 2 workarounds: -> Create a fake Deman...