Search found 20 matches
- Thu Jun 29, 2017 2:09 pm
- Forum: PTV xTourServer
- Topic: USECASE service technicians
- Replies: 6
- Views: 10930
Re: USECASE service technicians
Hello Bernd, I would tend to similar solution as proposed by Joost. Instead of assigning a single post code (PLZ) I would define post code areas for each vehicle. Are the vehicle areas overlapping? If not: you can assigne for each order exacly one area number, if yes: you can use the category approa...
- Wed Jun 28, 2017 2:11 pm
- Forum: PTV xTourServer
- Topic: Manually overriding the start time of a tour
- Replies: 6
- Views: 11165
Re: Manually overriding the start time of a tour
Hi Bernd,
thank you very much!
regards,
Sebastiano
thank you very much!
regards,
Sebastiano
- Wed Jun 28, 2017 11:19 am
- Forum: PTV xTourServer
- Topic: use weak time windows
- Replies: 5
- Views: 6167
use weak time windows
Hello everybody, is it possible to use weak time windows in xTour server? I mean: I have 10 customers to deliver from 14:00 till 16:00 (hard time windows), but I could in some case also deliver till 17:00, if no feasible solution can be found. I that case I want to minimise the use of the tolerance ...
- Wed Jun 28, 2017 11:13 am
- Forum: PTV xTourServer
- Topic: Manually overriding the start time of a tour
- Replies: 6
- Views: 11165
Re: Manually overriding the start time of a tour
Hello everyone, is it possible to set a "preferable" starttime of a tour, when I plan it without any inputplan? Is it only possible to set as hard restiction by adjusting the availability of the vehicle? Example: Vehilce 1 is in general available from 5:00 till 22:00, but if I want to star...
- Tue May 16, 2017 8:34 am
- Forum: PTV xTourServer
- Topic: HOW TO consider incompatible products in tour planning
- Replies: 3
- Views: 7509
Re: HOW TO consider incompatible products in tour planning
Hello Bernd, thank you for your explanation. We want to implement this solution in order to solve a usecase, and I have made some experiments on the rawrequestrunner. In the request I have 4 orders with product 1 and 3 orders with product 2. When I set productincompatibility "NOT_AT_SAME_TIME&q...
- Fri Mar 03, 2017 3:15 pm
- Forum: PTV xServer INTERNET (Admin=OH,SM)
- Topic: 500 - Internal server error.
- Replies: 4
- Views: 45577
Re: 500 - Internal server error.
Hello Oliver,
thank you for your response.
We have implemend the solution using jobs and it works so far.
regards,
Sebastiano
thank you for your response.
We have implemend the solution using jobs and it works so far.
regards,
Sebastiano
- Tue Feb 28, 2017 3:34 pm
- Forum: PTV xServer INTERNET (Admin=OH,SM)
- Topic: 500 - Internal server error.
- Replies: 4
- Views: 45577
Re: 500 - Internal server error.
I have an update.
It seems that the issue of 3 minutes cannot be solved/changed. The solution seems to be to use asynchronous planing (i.e. startPlanBasicTours in our case).
Could you confirm that?
Thank you in advance.
It seems that the issue of 3 minutes cannot be solved/changed. The solution seems to be to use asynchronous planing (i.e. startPlanBasicTours in our case).
Could you confirm that?
Thank you in advance.
- Tue Feb 28, 2017 2:56 pm
- Forum: PTV xServer INTERNET (Admin=OH,SM)
- Topic: 500 - Internal server error.
- Replies: 4
- Views: 45577
500 - Internal server error.
Hello everyone, we have been using the xTour Internet for a few month. We have got an account for https://xtour-eu-n-test.cloud.ptvgroup.com/ We noticed that if we send a big request to xTour we get the following after more or less 3 minutes. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict/...
- Mon Feb 27, 2017 10:28 am
- Forum: PTV xTourServer
- Topic: Balancing doesn't work
- Replies: 11
- Views: 25313
Re: Balancing doesn't work
Hello Bernd, we have also experienced some troubles with balacing params. The issue is the following, we have a planning input with: - 127 orders (of type AB) - 5 vehicles when I use the standard params, I can schedule all 127 orders by using only 4 vehicles. since my gaol ist to use all 5 available...
- Tue Feb 14, 2017 12:28 pm
- Forum: PTV xServer INTERNET (Admin=OH,SM)
- Topic: create/use own routing profile
- Replies: 3
- Views: 11341
Re: create/use own routing profile
Hello Marco,
thnk you very much. The solution via snipped sounds good!
regards,
Sebastiano
thnk you very much. The solution via snipped sounds good!
regards,
Sebastiano