Meaning of HERE error message...

This forum deals with questions about special content. Let us know what kind of content you wish to see within our services...
Post Reply
User avatar
Bernd Welter
Site Admin
Posts: 2564
Joined: Mon Apr 14, 2014 10:28 am
Contact:

Meaning of HERE error message...

Post by Bernd Welter »

Hi,

today a client asked me about the meaning of the following error message. It appeared while he tried to consume HERE satellite images based on access data provided by PTV (you know: we are broker for that):

Code: Select all

{"error":"Unauthorized","error_description":"This is not a valid app_id and app_code pair. Please verify that the values are not swapped between the app_id and app_code and the values provisioned by HERE (either by your customer representative or via http://developer.here.com/myapps) were copied correctly into the request."}
https://2.aerial.maps.ls.hereapi.com/ma ... e_app_code[/b]

From my perspective this error message usually appears under the following conditions:
  • The values have never been valid
  • The values have been values but the trial period is expired
  • You may have swapped app code and app id
If this doesn't resolve the issue for you get back to PTV and ask for assistance,

Bernd
Bernd Welter
Technical Partner Manager Developer Components
PTV Logistics - Germany

Bernd at... The Forum,LinkedIn, Youtube, StackOverflow
I like the smell of PTV Developer in the morning... :twisted:
User avatar
Bernd Welter
Site Admin
Posts: 2564
Joined: Mon Apr 14, 2014 10:28 am
Contact:

Re: Meaning of HERE error message...

Post by Bernd Welter »

Just learned that HERE has changed the Authentication Method.
Therefore please consider this article: https://xserver.ptvgroup.com/forum/view ... =56&t=1636
Good moment to switch to PTV Developer Maps API!
Bernd Welter
Technical Partner Manager Developer Components
PTV Logistics - Germany

Bernd at... The Forum,LinkedIn, Youtube, StackOverflow
I like the smell of PTV Developer in the morning... :twisted:
Post Reply