Ferry used which doesn`t exists

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Sebastian.Simon
Posts: 12
Joined: Thu May 02, 2019 9:08 am

Ferry used which doesn`t exists

Post by Sebastian.Simon »

Good morning,

it seems the xRoute is using a ferry, which doesn`t exists since a long time (screenshot 1).

There is a plan when the maps will be updated?
At the moment we are fixing this error with a via-point nearby the correct ferry (screenshot 2).

Thanks & Regards,
Sebastian
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screenshot_1.PNG
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Bernd Welter
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Posts: 2572
Joined: Mon Apr 14, 2014 10:28 am
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Re: Ferry used which doesn`t exists

Post by Bernd Welter »

Hello Sebastian,

I will report this issue to support as described in the generic process of "data errors":
https://xserver.ptvgroup.com/forum/view ... =48&t=1066
Please be aware that those colleagues are the proper destination for the data issues.

Best regards,
Bernd
Bernd Welter
Technical Partner Manager Developer Components
PTV Logistics - Germany

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