Change Server IP address

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Change Server IP address

Postby g.fiume » Thu Feb 14, 2019 12:12 pm

Hello, probably in the near future our static IP will be changed. Considering that the PTV xServer license is based on the IP address, I would know what's the procedure to change the address connected to the license.
Do I need to reinstall everything?

Thanks for your Help
Gianni
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Re: Change Server IP address

Postby Bernd Welter » Thu Feb 14, 2019 12:56 pm

Hello Gianni,

if the server software is running on the same machine and only the machine's IP has changed you have to deal with the license file only.

If the new IP isn't part of the license file you need to get a new license file and replace it.
If you have a partner license (or more generic: a ranged or wildcarded license) it might not be necessary at all.

Best regards,
Bernd
Bernd Welter
Manager Technical Consulting & Requirement Engineering
Senior Technical Consultant Developer Components
PTV GROUP - Germany

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Re: Change Server IP address

Postby g.fiume » Thu Feb 14, 2019 2:00 pm

Bernd Welter wrote:If the new IP isn't part of the license file you need to get a new license file and replace it.


Where can I obtain a new license file?
g.fiume
 
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Re: Change Server IP address

Postby Bernd Welter » Thu Feb 14, 2019 2:03 pm

For this you should get in touch with your assigned sales rep.
This contact will have to take care or at least grant access to an updated license file via order management.

OK with that,
?

Best regards,
Bernd
Bernd Welter
Manager Technical Consulting & Requirement Engineering
Senior Technical Consultant Developer Components
PTV GROUP - Germany

Bernd at Youtube
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Re: Change Server IP address

Postby g.fiume » Thu Feb 14, 2019 2:08 pm

Ok, thank you very much for your super fast reply.

BR
Gianni
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Posts: 30
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