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Meaning of HERE error message...

Posted: Thu May 27, 2021 9:22 am
by Bernd Welter
Hi,

today a client asked me about the meaning of the following error message. It appeared while he tried to consume HERE satellite images based on access data provided by PTV (you know: we are broker for that):

Code: Select all

{"error":"Unauthorized","error_description":"This is not a valid app_id and app_code pair. Please verify that the values are not swapped between the app_id and app_code and the values provisioned by HERE (either by your customer representative or via http://developer.here.com/myapps) were copied correctly into the request."}
https://2.aerial.maps.ls.hereapi.com/ma ... e_app_code[/b]

From my perspective this error message usually appears under the following conditions:
  • The values have never been valid
  • The values have been values but the trial period is expired
  • You may have swapped app code and app id
If this doesn't resolve the issue for you get back to PTV and ask for assistance,

Bernd

Re: Meaning of HERE error message...

Posted: Wed Oct 05, 2022 2:27 pm
by Bernd Welter
Just learned that HERE has changed the Authentication Method.
Therefore please consider this article: https://xserver.ptvgroup.com/forum/view ... =56&t=1636
Good moment to switch to PTV Developer Maps API!